By Matisse VerDuyn on July 5th, 2014
From youtu.be/4F-S6rgf1-E: Connect with someone on their interests and experiences, not yours. Don't ask, "What do you do for a living?" (closed) - social status, being either higher or lower, can be a conversation ender. Instead, ask, "What do you do for fun?" (bridge) - personal stories can be an equalizer. Listen to the other person with your full attention; if you have a thought, don't stop listening to hang onto it. Wait until they're finished, process, and respond. Interesting intro: "If you could have anyone over for dinner, who would it be, and what would you cook for them?"